I can’t find what I want on the website?

Please call our customer service team Monday to Saturday between 9am and 5pm and we may be able to get it in especially for you.

Does your shop stock everything that is on the website?

No, not everything that you see on the website is available from our shop but we can of course order it in for you. We also carry lines in our shop that are not listed on our website.

What if the item(s) I choose are out of stock?

We will advise you and give you an option to choose something else, wait for it to come in or offer an alternative item or cancel the order.

Can I get free delivery? 

You can if your order is over £50.00 per 25kg, although there will be an additonal charge of £4.99 per 25kg.

Do you deliver out with the UK?

Sorry no we don't

Why do you not use PayPal?

Because we have more descretion over customers orders and can adjust the payment/delivery charge to suit, also some customers are abusing the free local delivery ( people who aren't local to our store).

Wagtail Pet Supplies
7 Muirhead Street
Kirkintilloch
Glasgow
Scotland UK
G66 3BE